FAQ (Frequently Asked Questions) — EDS Support Group Web masters
- Why do we recommend only one web master per EDS Support Group?
- We want to have consistency in the way the information for your support group is posted on your pages.
- We need some accountability for the information that is posted.
- You will receive detailed instructions about how to setup and manage your web pages.
- Please do not share your username and password with others.
- We will set up another username for another member at your request.
- Why are there pages on my site for EDSers to “Join” my support group or “Contact” me?
- The email address that you provided is set up for you as a “webmaster.” It is the primary method for new members to communicate with you and for you to communicate with your members, after they join your support group.
- You can email your members with the links for upcoming meeting announcements, webinars or new postings and they can respond with a reply to your email address.
- You can change your email address or password in your “Profile” page
- Please do not delete the code in [brackets]. This code creates the form that the user fills out to contact you.
- How many pages can I set up for my group?
- We encourage web masters to initially use the pages provided for basic information about their support group.
- You are free to use these pages to communicate, as long as you follow the criteria in the “Disclaimer” on our edsawareness.com site. Try to keep the content: educational, uplifting, encouraging and helpful to all EDSers.
- You can request additional pages for organizing articles, etc. by emailing us at info@edsawareness.com
- Why do I see Chronicpainpartners.com when I log in to my site?
- There are plans to have a family of sites to cover other health conditions. This is the top level “family” name. esdawareness.com is one of the children in the family.
- Can I put links, pictures and videos on our EDS support group web pages?
- Yes, you can put links, pictures, blogs and videos on your support group web pages.
- We suggest that you select pictures, articles, and videos that relate to your local area.
- You should avoid videos that last more than 30 minutes. Our experience indicates that typical users will not listen to a video that long.
- If you are posting a blog or article that is already on the web, you will need to create a link back to the original article to give the author credit. If you need help with that, let us know.
- You are encouraged to add links to your group’s Facebook and other social media sites.
- Who do I contact if I need help?
- Help is available by emailing info@edsawareness.com.
We thank you for your efforts to improve the local EDS Awareness in your community.
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